Terms of service
Terms of Service
Last Updated: July 28, 2026
Welcome to Seranova Beauty. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website, browsing our site, or placing an order, you agree to be legally bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of our website immediately.
1. Eligibility
By using this website, you represent and warrant that you are at least eighteen (18) years of age or have the consent of a parent or legal guardian, and that you have the legal capacity to enter into legally binding agreements.
2. Products & Availability
Seranova Beauty makes every reasonable effort to accurately display product descriptions, images, colors, specifications, and packaging. However, actual products may vary slightly due to manufacturing updates, supplier improvements, lighting conditions, or differences in monitor and mobile device displays.
All products are subject to availability. We reserve the right to discontinue, modify, replace, or limit any product at any time without prior notice.
3. Pricing
All prices displayed on this website are listed in U.S. Dollars (USD) unless otherwise stated.
Seranova Beauty reserves the right to modify product prices, promotions, discounts, shipping fees, and product availability at any time without prior notice.
In the event of a pricing, typographical, or system error, we reserve the right to cancel or refuse any order, even if payment has already been processed. If payment has been collected, an appropriate refund will be issued.
4. Order Acceptance
Submitting an order does not constitute acceptance of that order.
Seranova Beauty reserves the right to refuse, cancel, or limit any order at its sole discretion, including but not limited to situations involving:
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Suspected fraudulent activity
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Unauthorized or declined payments
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Pricing or inventory errors
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Duplicate or suspicious orders
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Reseller activity
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Shipping restrictions
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Violations of these Terms of Service
If an order is canceled after payment has been received, the customer will receive an appropriate refund through the original payment method.
5. Shipping
Estimated shipping and delivery times are provided for informational purposes only and are not guaranteed.
Seranova Beauty shall not be responsible for delays resulting from customs inspections, carrier delays, severe weather, natural disasters, labor disputes, transportation disruptions, public holidays, incorrect shipping information, or any circumstances beyond our reasonable control.
Risk of loss and ownership of purchased products transfer to the customer upon confirmed delivery by the shipping carrier.
6. Returns & Refunds
All returns, refunds, exchanges, cancellations, and related matters are governed exclusively by our Refund & Return Policy.
By placing an order, you confirm that you have reviewed, understood, and accepted our Refund & Return Policy before completing your purchase.
7. Product Use
Customers are solely responsible for using products safely and in accordance with any instructions provided.
Seranova Beauty shall not be responsible for damages, injuries, or losses resulting from:
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Improper use
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Misuse
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Abuse
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Negligence
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Improper storage
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Unauthorized modifications
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Failure to follow instructions
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Allergic reactions
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Individual skin sensitivities
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Use inconsistent with the intended purpose
Customers should discontinue use immediately if irritation or discomfort occurs and seek advice from a qualified healthcare professional where appropriate.
8. Health Disclaimer
The information provided on this website, including product descriptions, educational materials, marketing content, blog articles, images, videos, and customer testimonials, is intended solely for informational purposes.
Nothing contained on this website constitutes medical advice, diagnosis, treatment, or professional healthcare recommendations.
Individual results may vary depending on personal circumstances.
Our products are not intended to diagnose, treat, cure, or prevent any disease unless expressly required by applicable law.
9. Intellectual Property
All content available on this website, including but not limited to:
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Logos
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Product names
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Brand names
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Images
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Videos
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Graphics
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Icons
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Product descriptions
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Website design
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Layout
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Source content
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Marketing materials
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Trademarks
is the exclusive property of Seranova Beauty or its licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, republished, modified, transmitted, sold, or otherwise used without prior written permission.
10. User Conduct
You agree not to:
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Use this website for unlawful purposes;
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Violate any applicable laws or regulations;
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Attempt unauthorized access to our systems;
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Upload viruses, malware, or malicious code;
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Interfere with website security or functionality;
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Submit false or misleading information;
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Infringe upon intellectual property rights;
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Engage in abusive, fraudulent, or harmful activities.
Seranova Beauty reserves the right to suspend or permanently terminate access to users who violate these Terms.
11. Limitation of Liability
To the fullest extent permitted by applicable law, Seranova Beauty, its owners, directors, employees, affiliates, contractors, suppliers, service providers, and partners shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising out of or relating to the use of this website or any products purchased through it.
Under no circumstances shall the total liability of Seranova Beauty exceed the amount actually paid by the customer for the specific order giving rise to the claim.
12. Indemnification
You agree to indemnify, defend, and hold harmless Seranova Beauty, its owners, employees, affiliates, suppliers, contractors, and partners from and against any claims, liabilities, damages, losses, costs, expenses, or legal fees arising from your misuse of the website, violation of these Terms, infringement of third-party rights, or violation of applicable laws.
13. Third-Party Services
Our website may contain links to third-party websites or integrate third-party payment processors, shipping carriers, analytics providers, advertising services, or other external platforms.
Seranova Beauty has no control over and assumes no responsibility for the content, privacy practices, security, availability, or policies of any third-party services.
Your interactions with third-party providers are governed solely by their own terms and policies.
14. Privacy
Your use of this website is also governed by our Privacy Policy, which forms an integral part of these Terms of Service.
15. Force Majeure
Seranova Beauty shall not be liable for any delay or failure to perform its obligations due to events beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemics, government actions, war, terrorism, internet outages, cyberattacks, transportation disruptions, labor disputes, customs delays, or supplier interruptions.
16. Governing Law
These Terms of Service and any disputes arising out of or relating to your use of this website, products, or services shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law principles.
Any legal action or proceeding arising under these Terms shall be brought exclusively in the appropriate state or federal courts located within the State of Wyoming, and you hereby consent to the personal jurisdiction and venue of such courts.
17. Severability
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, the remaining provisions shall remain valid, enforceable, and in full force and effect.
18. Changes to These Terms
Seranova Beauty reserves the right to update, revise, modify, or replace these Terms of Service at any time without prior notice.
The version published on this website at the time of your purchase shall govern your transaction.
Your continued use of this website following any changes constitutes acceptance of the revised Terms.
19. Contact Information
If you have any questions regarding these Terms of Service, please contact us:
Seranova Beauty
Email: seranova27@gmail.com
Our Customer Support team aims to respond to all inquiries within 24–48 business hours.