Trade name: Seranova Beauty

Phone number:

Email: seranova27@gmail.com

Physical address: Seranova Beauty, 30 N Gould St, 30 N GOULD ST NUM 47315, Sheridan WY 82801, Amerika Birleşik Devletleri

VAT number:

Trade number:

Contact Us

Last Updated: July 28, 2026

At Seranova Beauty, customer satisfaction is our priority. If you have any questions regarding your order, our products, shipping, returns, or any other inquiries, our Customer Support team is here to assist you.

Customer Support

Email: seranova27@gmail.com

We aim to respond to all customer inquiries within 24–48 business hours. Response times may be slightly longer during weekends, public holidays, or periods of high inquiry volume.

Before Contacting Us

To help us resolve your request as quickly as possible, please include the following information whenever applicable:

• Full Name

• Order Number

• Email Address used for the purchase

• A detailed description of your inquiry

• Photos or videos (if reporting a damaged, defective, or incorrect item)

Providing complete information will help us process your request more efficiently.

Business Hours

Our Customer Support team operates during standard business days.

Monday – Friday

Weekend and public holiday inquiries will be answered on the next available business day.

Order Support

For questions regarding:

• Order Status

• Shipping & Delivery

• Tracking Information

• Returns & Refunds

• Product Information

• Payment Issues

• Technical Support

• General Questions

please contact us by email, and our team will be happy to assist you.

Customer Satisfaction

At Seranova Beauty, we are committed to providing premium products and exceptional customer service. Every inquiry is reviewed individually, and we strive to offer fair, timely, and professional support to all of our customers.

Thank you for choosing Seranova Beauty.